Shipping Policy

At Bennevisart, we are committed to providing our customers with a seamless and efficient shipping experience. We understand the importance of receiving your order promptly and have designed our shipping policy to ensure that your items arrive at your doorstep in a timely manner. To cater to the diverse needs of our customers worldwide, we offer two convenient shipping options: Fast Express and Standard Express. Our goal is to provide you with clear information about our shipping process, production time, tracking capabilities, and any potential shipping restrictions or customs duties that may apply. We strive to make your shopping experience with Bennevisart as smooth and enjoyable as possible, from the moment you place your order to the time it reaches your hands.

1. Shipping Options

• Fast Express – Shipping Worldwide
  • Delivery time: 7 to 12 days from the date of order
  • Shipping fee: $12.95
  • This option is ideal for customers who need their items quickly and want the fastest possible delivery.
• Standard Express – Shipping Worldwide
  • Delivery time: 15 to 18 days from the date of order
  • Shipping fee: $4.95
  • This option is perfect for customers who are willing to wait a bit longer for their items and want to save on shipping costs.

2. Production Time

All orders placed on Bennevisart are processed within 1-2 business days. This means that once you place your order, our team will begin preparing your items for shipment within this timeframe. Please note that production time is separate from the shipping time and does not include weekends or holidays.

3. Tracking Number

We understand the importance of being able to track your package and stay informed about its progress. When available, we will send you a tracking number via email as soon as your order is shipped. This confirmation email will contain a link or a tracking number that you can use to track your package online through the carrier’s website.

4. Shipping Fee Savings

At Bennevisart, we believe in rewarding our customers for their loyalty. When you purchase multiple items in a single order, you may be eligible for shipping fee savings. The more items you buy, the more you can save on shipping costs. Our system automatically calculates the most cost-effective shipping option based on the items in your cart and applies any applicable discounts at checkout.

5. Customs and Import Taxes

Please note that buyers are responsible for any customs and import taxes that may apply in their respective countries. These charges are not included in the item price or shipping cost and must be paid by the recipient. We recommend contacting your local customs office for more information on import duties and taxes.

6. Shipping Restrictions

While we strive to ship our products worldwide, there may be certain restrictions or limitations based on your location. Some items may not be available for shipping to specific countries due to legal or logistical reasons. If you encounter any issues while placing an order, please contact our customer support team for assistance.

7. Shipping Address Accuracy

To ensure timely and accurate delivery of your order, please provide a complete and valid shipping address during checkout. We are not responsible for any delays or lost packages due to incorrect or incomplete shipping information.

If you have any further questions or concerns regarding our Shipping Policy, please don’t hesitate to reach out to our customer support team at [email protected]. We are here to assist you and ensure a smooth shipping experience for your Bennevisart purchase.