Payment Policy
When it comes to online shopping, we know that a smooth and secure payment process is crucial for a positive customer experience. That’s why at Bennevisart, we’ve teamed up with PayPal, a trusted name in global payments, to bring you a range of convenient and reliable payment options. Whether you prefer to use your credit card, debit card, or even make a bank transfer, we’ve got you covered. Our goal is to make your shopping experience with us as seamless and enjoyable as possible, from the moment you add an item to your cart to the final click of the “Place Order” button.
1, Accepted Payment Methods
We accept the following payment methods through PayPal:
- Credit cards: Visa, Mastercard, American Express, Discover
- Debit cards
- Bank transfers
- PayPal balance
By offering multiple payment options, we aim to accommodate the diverse preferences of our customers worldwide, making it easy for you to complete your transactions on our website.
2. Secure Transactions
The security of your payment information is of utmost importance to us. PayPal provides robust security measures to ensure that all transactions are protected and your sensitive payment details are safeguarded. When you make a payment through our website, your information is encrypted and transmitted securely, giving you peace of mind throughout the checkout process.
3. Payment Processing
When you place an order on Bennevisart, your payment will be processed by PayPal. Once your payment is authorized, we will proceed with fulfilling your order. In the event that your payment is declined, we will notify you promptly and provide instructions on how to resolve the issue.
4. Refunds and Chargebacks
If you are eligible for a refund based on our Refund and Returns Policy, we will initiate the refund process through PayPal. Refunds will be credited to the original payment method used for the purchase. Please note that it may take a few business days for the refund to appear in your account, depending on your financial institution.
In the case of a chargeback or disputed transaction, we will cooperate fully with PayPal and provide all necessary documentation to resolve the issue promptly and fairly.
5. Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email from Bennevisart containing the details of your order and the payment transaction. Please retain this email for your records.
6. Currency
All prices on the Bennevisart website are displayed in USD. If your payment method is denominated in a different currency, PayPal will handle the currency conversion based on the prevailing exchange rates at the time of the transaction.
If you have any questions or concerns regarding our Payment Policy or if you encounter any issues during the payment process, please don’t hesitate to contact our customer support team at [email protected]. We are here to assist you and ensure a smooth and secure payment experience.